ShareHeart App – Privacy Policy
Effective Date: 30 May 2023
Thank you for using ShareHeart. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, ShareHeart.
- Information We Collect
1.1 Account Information: When you create an account on ShareHeart, we collect your username, email address, and password. Optionally, you may provide a profile picture, bio, and other details to personalise your ShareHeart experience.
1.2 ShareHeart Content: We collect the videos, captions, descriptions, and hashtags you upload to ShareHeart, allowing you to share your heartfelt experiences and messages with the ShareHeart community.
1.3 Usage Information: We automatically collect information about your use of ShareHeart, such as your device type, operating system, IP address, app version, and interactions with ShareHeart’s features and content.
1.4 Log Data: Like most mobile applications, we collect log data to help us diagnose technical issues, improve performance, and optimize your ShareHeart experience. Log data includes device information, app crashes, and usage patterns.
1.5 Analytics and Cookies: We use cookies and third-party analytics tools to gather data on usage patterns, enhance functionality, and improve your ShareHeart experience. These tools collect anonymous information about your interactions with ShareHeart.
- How We Use Your Information
2.1 Providing and Enhancing ShareHeart: We use your information to operate, maintain, and improve ShareHeart. This includes personalising your experience, analysing usage patterns, and optimising our services to better serve you.
2.2 Communication: We may send you notifications, updates, and relevant information about ShareHeart, such as new features, promotions, or important announcements related to ShareHeart.
2.3 User Support: We use your information to respond to your inquiries, provide customer support, and address any technical issues you may encounter while using ShareHeart.
2.4 Aggregated and Anonymized Data: We may use aggregated and anonymized data for research, analytics, and statistical purposes. This helps us understand user trends, improve our services, and develop new features within ShareHeart.
- Information Sharing and Disclosure
3.1 With Your Consent: We may share your personal information with third parties if you provide explicit consent.
3.2 Service Providers: We engage trusted third-party service providers to perform functions and services on our behalf, such as hosting, analytics, customer support, and marketing. These service providers are bound by confidentiality agreements and may only use your information for the specified purposes.
3.3 Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong and unique passwords and notify us immediately of any unauthorised use of your ShareHeart account.
5.Usage of uploaded videos
We hold the right to use your uploaded videos, Images, text and all information and content in any ways including modifying, optimizing, translating, editing as required by us. We also hold the right for republishing the content back on our app as well as on any other social media platforms.
- Your Choices and Rights
6.1 Account Information: You can update or delete your account information by accessing your account settings within the ShareHeart app.
6.2 Opt-Out: You can opt-out of receiving promotional communications by adjusting your notification settings within ShareHeart.
6.3 Rights: Depending on your location, you may have certain rights regarding your personal information, including the right to access, rectify, or erase your data. Please contact us using the information provided below to exercise these rights.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a prominent notice within the ShareHeart app or by sending you an email. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at ShareHeartNetwork@gmail.com